BPS.....Really???

[3dkicker]

So I get a card from BPS letting me know that I've got a week or so to use my reward points or they expire. So of course the monkey starts screaming at me!!!
I find that I can squeeze in a quick run, I mean quick, so I head down the road. I get there, make a quick pass down the center isle, and end up in the tube row. Nope! Not what I need so I turn and head to the crankbaits. I spy the RC's on sale...Bingo!! Do they have any Wakebaits left?? Please, please, please....and they have a couple 2.5's left in Citrus and a Pink Sexy shad so I grab one....I've heard pink works well around bridges. I do some quick math. With my points and the sale....RC's for $6.50 each..Sweet! And I'm heading to checkout. I hand over my card. Show the cashier the thing I got in the mail and she tells me.......I've got to have $10 in rewards in order to use them. I'm $1.16 short.
WTF???? Are you kidding me???
So I purchase the baits..I'm not passing up that deal. And I'm told to go see customer service about the reward points. Damned skippy I'm going to see them.
I head over. Give them the info and I'm told......."Oh. You're points are fine. They won't run out. Corporate does this all the time"
Really? Let me speak to the manager....I just busted my arse to drive down and I didn't need to???? Seriously?? What??? Time to speak to someone higher up the food chain.
Manager comes over. I explain situation and he nods his head in agreement. "Hang on I'll take care of this......" Gives me a $25 gift card, shakes my hand, and I'm on the road. Now I'm thinking I've got almost $10 in reward points, but still can't use them, and $25 to use.

Sometimes I really wonder how people work in the corporate world and keep their jobs????