Rediculous shipping charges

[pro reel]

For the past week, i have been trying to find parts to fix a customers Curaod 301 reel. It needs a new pinion and main gear. Shimano has them on back order until Nov.1 If shimano had them, I could get them at a discount and free shipping, the total would be about $20.00 I tried every service and parts center that I know of and no one has them. The very last company on my list was Southwestern parts and service in Dallas. I hate that company with a pasion due to their practice of buying large quantities of parts and then jacking the price. They are the reason Shimano is out of these parts. Now on top of the fact that I have to pay more than shimano retail price for these parts, I also have to pay $12.50 for shipping and handling from Dallas to Wichita. The total cost was $43.00. Of course it's the customer that will have to pay this, but the point is i could have done it a lot cheaper for them if shimano had the parts and then even if they didn't It still would be cheaper if Southwester sold the parts at shimano retail prices and a reasonable shipping charge. $12.50 for 2 small gears. The actual shipping cost will be about 2 to 3 bucks. I should have asked jrob to pick the parts up for me and ship them first class for 2 bucks.