all star rod warranty service

dodgeguy · 09-06-05, 08:38 PM

well i lost the tip top guide to my 6-10 all star big boys pitching jig rod when pete l's rod and mine tangled in the dark during a cast (stuff happens).i emailed allstar's warranty department over the weekend to tell them i would prefer if they would just send me the tip top guide instead of my sending the whole rod back.today they emailed back and said it's on it's way.this saved me all the shipping costs which i did not want to have to pay for just a stupid tip top guide.they didn't ask for proof of purchase or anything so i am very satisfied with them.

Rebbasser · 09-06-05, 08:55 PM

That's one of the reasons I like AllStar-they take care of their customers. I've had a couple bust and took them back to where I bought them and got them replaced no cost and no questions asked.

basstech · 09-07-05, 06:01 PM

I would find out from them though if you are putting on the tip yourself if that is going to affect the warranty status of the rod....just to make sure. But I doubt it would, would it?

zooker · 09-07-05, 06:20 PM

yeah bust one setting a hook in a huge stump. then tell the company "i broke it setting the hook while brim fishin" oh wait that is MY excuse..

zooker

dodgeguy · 09-13-05, 10:01 AM

i just got 2 tips in the mail last night.my rod is fixed and ready for fishing.

09-06-05, 08:38 PM	#1
dodgeguy BassFishin.Com Veteran Member Join Date: Mar 2005 Location: poughkeepsie,n.y. Posts: 930	all star rod warranty service well i lost the tip top guide to my 6-10 all star big boys pitching jig rod when pete l's rod and mine tangled in the dark during a cast (stuff happens).i emailed allstar's warranty department over the weekend to tell them i would prefer if they would just send me the tip top guide instead of my sending the whole rod back.today they emailed back and said it's on it's way.this saved me all the shipping costs which i did not want to have to pay for just a stupid tip top guide.they didn't ask for proof of purchase or anything so i am very satisfied with them. __________________ chrysler master tech,avid fisherman and i bleed red,white and blue!!!!

09-06-05, 08:55 PM	#2
Rebbasser BassFishin.Com Premier Elite Join Date: Jun 2003 Location: San Antonio, TX Posts: 10,141	That's one of the reasons I like AllStar-they take care of their customers. I've had a couple bust and took them back to where I bought them and got them replaced no cost and no questions asked. __________________ It's happened to the best of them: John 21:3

09-07-05, 06:01 PM	#3
basstech BassFishin.Com Active Member Join Date: Feb 2005 Location: Rockford, Ill Posts: 489	I would find out from them though if you are putting on the tip yourself if that is going to affect the warranty status of the rod....just to make sure. But I doubt it would, would it? __________________ The words just won't come to me!:confused:

09-07-05, 06:20 PM	#4
zooker BassFishin.Com Premier Elite Join Date: Jan 2004 Location: denton nc Posts: 13,441	yeah bust one setting a hook in a huge stump. then tell the company "i broke it setting the hook while brim fishin" oh wait that is MY excuse.. zooker __________________ the godfather.. aml in remission since 7-20-09

09-13-05, 10:01 AM	#5
dodgeguy BassFishin.Com Veteran Member Join Date: Mar 2005 Location: poughkeepsie,n.y. Posts: 930	i just got 2 tips in the mail last night.my rod is fixed and ready for fishing. __________________ chrysler master tech,avid fisherman and i bleed red,white and blue!!!!

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