A Strike Against BPS Reels

WTL · 01-23-10, 07:17 PM

Does anyone know of a resource from which I can order specific BPS reel parts? A small plastic tab broke off on the internal magnetic brake on my Extreme, and according to the kid behind the desk at the store, I can send it in for $15 + labor, which seems like a huge waste considering I know whats broke and how to fix it...

Or is this how they make their money, in which case it would be, as my title suggested, a strike against BPS reels in my book (the monkey would probably like it though)

nofearengineer · 01-23-10, 07:41 PM

WTL, did your reel come with a schematic? I know you know how to fix it, but unless you know the exact name of the part, as BPS would refer to it, I'd bet they're not going to help you order one.

WTL · 01-23-10, 07:50 PM

I dont have it if it did.

The kid behind the counter at BPS seemed to think all they could do, in any case, was send the reel in and me pay labor and shipping in addition to what must be a $2 part. What I am wondering is, if this kid was correct, and the parts arent available at all, or if there is some place I can get them.

nofearengineer · 01-23-10, 07:54 PM

I chekced my favorite place, Mike's Reel Repair, and he doesn't have diddley. I have a bad feeling it's going to be that way everywhere.

BigBassin144 · 01-23-10, 09:33 PM

WTL, I'd try to get a number for BPS's repair center and see if they can send you one.

BB

Bubba_Bruiser · 01-24-10, 12:10 AM

I have heard from 2 guys that reel companies do not sell individual parts too much anymore individual persons and those who are not authorized dealers. They are knocking out the little man who makes a living or spare change maintaining and repairing reels with there big brother, pay me $15-50 for a $2 job. It's a shame isn't it?

nova385 · 01-24-10, 12:54 AM

Outdoor World Rod and Reel Repair
2300 East Turner, Suite M
Springfield, MO. 65803
(417) 873-5274 Mon.-Fri. 8:00 a.m. to 4:30 p.m.

Give them a call they sent me a new side cover late Aug., got it in 3 days.

nofearengineer · 01-24-10, 12:55 AM

Well, I don't know about anybody else, but I won't buy any reel I can't buy parts for. That's a disgraceful business model.

muddy · 01-24-10, 10:34 AM

Quote:

Originally Posted by nova385

Outdoor World Rod and Reel Repair
2300 East Turner, Suite M
Springfield, MO. 65803
(417) 873-5274 Mon.-Fri. 8:00 a.m. to 4:30 p.m.

Give them a call they sent me a new side cover late Aug., got it in 3 days.

They have parts, readily available. I have dealt with them before, excellent and they have had the 2 parts I needed , One for an Extreme and the other for a Pro Qualifier, they were to my door within 3 days of purchasing them. This is the only place to get their parts, as it is owned by BPS

WTL · 01-24-10, 11:09 AM

Quote:

Originally Posted by muddy

They have parts, readily available. I have dealt with them before, excellent and they have had the 2 parts I needed , One for an Extreme and the other for a Pro Qualifier, they were to my door within 3 days of purchasing them. This is the only place to get their parts, as it is owned by BPS

Good deal, that would work.

Knowing how many fishermen out there are do it yourselfers, I could almost not imagine them not making parts available somehow. If I found it out to be true, I would never have bought another BPS reel as lets face it, BPS reels do have a few durability issues.

muddy · 01-24-10, 11:46 AM

Some do. so do some she man os and Daiwas. The good thing about BPS is their willingness to swap out a reel, almost no questions asked if there is an issue. I had an Extreme that I stripped a screw on the line returner I was in Tenn, took it to the Memphis store, told them it was my fault ,and with no recipt they swapped it out for a new one. Nothing mechanical is perfect and I rather ABU's at this point, they are definitely a lot more durable than what I could afford from BPS. The gear quality alone was enough to get me to jump ship.

Opps sorry forgot: It depends also on what store you are at, The Hamburg store and I had a run in as they advertised a Pro Qualifer combo a few years back and when i went there ( 2 hour drive) the rod was not the usual one in the combo ( as I had one already) it was a cheaper model, the STORE MANAGER had no clue and I had the old rod as proof? He did not even know some of the reels they carried and refused to make good on the combo, even though their store flyer showed the other rod in the picture. \
The Memphis store and one I went to in Texas were the exact oppisite experiences as the satff was polite and knowlegeable. I find my few dealings left with them goes better through the internet site.

BigBassin144 · 01-24-10, 12:02 PM

A couple years ago, when they redid most of their rods slightly and added hook hangers to them, they sold the previous year's models in combos w/o advertising them as the previous year's models. I found this out when I looked at the newer ones and they wouldn't give me the new one in the combo price. That's ok, not a big fan of BPS rods anyways.

BB

BassinNC · 01-24-10, 09:49 PM

I have an 05 extreme and if I had a dollar for every cast I've made with it half of us could retire. I have 5 of them now. I get the last year models at bass pro when they go on clearance. For the money you can't beat them. That's just my 2cents.

01-23-10, 07:17 PM	#1
WTL BassFishin.Com Premier Elite Join Date: Dec 2001 Location: Huntsville, Al Posts: 7,466	A Strike Against BPS Reels Does anyone know of a resource from which I can order specific BPS reel parts? A small plastic tab broke off on the internal magnetic brake on my Extreme, and according to the kid behind the desk at the store, I can send it in for $15 + labor, which seems like a huge waste considering I know whats broke and how to fix it... Or is this how they make their money, in which case it would be, as my title suggested, a strike against BPS reels in my book (the monkey would probably like it though)

01-23-10, 07:41 PM	#2
nofearengineer BassFishin.Com Premier Elite Join Date: Mar 2009 Location: Southwest IN Posts: 5,630	WTL, did your reel come with a schematic? I know you know how to fix it, but unless you know the exact name of the part, as BPS would refer to it, I'd bet they're not going to help you order one. __________________ Many men go fishing all of their lives without knowing it is not fish they are after.

01-23-10, 07:54 PM	#4
nofearengineer BassFishin.Com Premier Elite Join Date: Mar 2009 Location: Southwest IN Posts: 5,630	I chekced my favorite place, Mike's Reel Repair, and he doesn't have diddley. I have a bad feeling it's going to be that way everywhere. __________________ Many men go fishing all of their lives without knowing it is not fish they are after.

01-23-10, 09:33 PM	#5
BigBassin144 BassFishin.Com Premier Elite Join Date: Jul 2007 Location: Toledo, Ohio Posts: 9,463	WTL, I'd try to get a number for BPS's repair center and see if they can send you one. BB __________________ As of June 14, 2014 the members of the BF.com forum have moved to basschat.yuku.com!

01-24-10, 12:10 AM	#6
Bubba_Bruiser BassFishin.Com Super Veteran Join Date: Feb 2009 Location: South MS Posts: 3,659	I have heard from 2 guys that reel companies do not sell individual parts too much anymore individual persons and those who are not authorized dealers. They are knocking out the little man who makes a living or spare change maintaining and repairing reels with there big brother, pay me $15-50 for a $2 job. It's a shame isn't it? __________________ \,,,,/ ROCK ON! HRN4L!

01-23-10, 07:50 PM	#3
WTL BassFishin.Com Premier Elite Join Date: Dec 2001 Location: Huntsville, Al Posts: 7,466	I dont have it if it did. The kid behind the counter at BPS seemed to think all they could do, in any case, was send the reel in and me pay labor and shipping in addition to what must be a $2 part. What I am wondering is, if this kid was correct, and the parts arent available at all, or if there is some place I can get them.

01-24-10, 12:54 AM	#7
nova385 BassFishin.Com Active Member Join Date: Jan 2010 Location: MID MI. Posts: 140	Outdoor World Rod and Reel Repair 2300 East Turner, Suite M Springfield, MO. 65803 (417) 873-5274 Mon.-Fri. 8:00 a.m. to 4:30 p.m. Give them a call they sent me a new side cover late Aug., got it in 3 days.

01-24-10, 12:55 AM	#8
nofearengineer BassFishin.Com Premier Elite Join Date: Mar 2009 Location: Southwest IN Posts: 5,630	Well, I don't know about anybody else, but I won't buy any reel I can't buy parts for. That's a disgraceful business model. __________________ Many men go fishing all of their lives without knowing it is not fish they are after.

01-24-10, 11:46 AM	#11
muddy BassFishin.Com Active Member Join Date: Sep 2009 Posts: 350	Some do. so do some she man os and Daiwas. The good thing about BPS is their willingness to swap out a reel, almost no questions asked if there is an issue. I had an Extreme that I stripped a screw on the line returner I was in Tenn, took it to the Memphis store, told them it was my fault ,and with no recipt they swapped it out for a new one. Nothing mechanical is perfect and I rather ABU's at this point, they are definitely a lot more durable than what I could afford from BPS. The gear quality alone was enough to get me to jump ship. Opps sorry forgot: It depends also on what store you are at, The Hamburg store and I had a run in as they advertised a Pro Qualifer combo a few years back and when i went there ( 2 hour drive) the rod was not the usual one in the combo ( as I had one already) it was a cheaper model, the STORE MANAGER had no clue and I had the old rod as proof? He did not even know some of the reels they carried and refused to make good on the combo, even though their store flyer showed the other rod in the picture. \ The Memphis store and one I went to in Texas were the exact oppisite experiences as the satff was polite and knowlegeable. I find my few dealings left with them goes better through the internet site. Last edited by muddy; 01-24-10 at 11:53 AM.

01-24-10, 12:02 PM	#12
BigBassin144 BassFishin.Com Premier Elite Join Date: Jul 2007 Location: Toledo, Ohio Posts: 9,463	A couple years ago, when they redid most of their rods slightly and added hook hangers to them, they sold the previous year's models in combos w/o advertising them as the previous year's models. I found this out when I looked at the newer ones and they wouldn't give me the new one in the combo price. That's ok, not a big fan of BPS rods anyways. BB __________________ As of June 14, 2014 the members of the BF.com forum have moved to basschat.yuku.com!

01-24-10, 09:49 PM	#13
BassinNC BassFishin.Com Veteran Member Join Date: Jan 2010 Location: albemarle, NC Posts: 788	I have an 05 extreme and if I had a dollar for every cast I've made with it half of us could retire. I have 5 of them now. I get the last year models at bass pro when they go on clearance. For the money you can't beat them. That's just my 2cents. __________________ 138 bass in 2K10. Biggest 4LBS 14oz.

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