Quantum - Zebcobrands

MIbasser · 03-23-11, 05:35 PM

Last year I had two Quantum rods break on me. One was a 7'MH Quantum PT Energy and the other was a Quantum PT Superlite (#1 reason why I'm going to Powell). Well, after having them sit in a rod tube all winter I finally sent them in. I sent the broke parts in with them and a little note that had my name and address on it. That was it. They went out on Monday of last week.

Today I receive an e-mail from them saying my two new rods are shipped out. No charge and no shipping charge. Not bad if you ask me.

So if you are looking for a good warranty program I would look into Quantum.

gamecock bassman · 03-31-11, 11:11 AM

I love Quantums baitcasters they are some smooth throwing reels too.

rrw4258 · 03-31-11, 12:04 PM

Good to know... i am now up to 7 Superlites, and have 2 Tour KVD Crankbait rods, and a few energy's as well... good to know they have good customer service.... never broke a Quantum Rod.... knocking on wood...

BTW, since you sent them a superlite and they are no longer made, what are they replacing it with, a Smoke?

Ryan

bowhunter63 · 03-31-11, 01:15 PM

Thanks for the info,good company for sure.

MIbasser · 03-31-11, 02:17 PM

Quote:

Originally Posted by rrw4258

Good to know... i am now up to 7 Superlites, and have 2 Tour KVD Crankbait rods, and a few energy's as well... good to know they have good customer service.... never broke a Quantum Rod.... knocking on wood...

BTW, since you sent them a superlite and they are no longer made, what are they replacing it with, a Smoke?

Ryan

No, the spinning rod that broke they sent me a PT Tour spinning rod. It is pretty light, but no Superlite.

I'm happy as it was no questions asked and no money for the exchange, except for the shipping to them.

BassinMic · 04-01-11, 09:40 AM

While we're on the subject of Quantum, A month ago I got a good deal on the KVD PT reel at the BPS during the sale with a trade in. The second time I used it I started having problems with the reel not engaging aftger I make a cast. I'd have to manualy click the button back up to reel in. Never had owned a Quantum reel before this. Did some checking on the net and apparently there's been multiple problems with Quantums this year, something about a bent spring. Should I just return it to BPS or should I go through Quantum? I love how the reel casts and handles, still undecided whether I want to take a chance and go with the same reel again or maybe try something else such as a Revo.

rrw4258 · 04-01-11, 04:33 PM

Quote:

Originally Posted by BassinMic

While we're on the subject of Quantum, A month ago I got a good deal on the KVD PT reel at the BPS during the sale with a trade in. The second time I used it I started having problems with the reel not engaging aftger I make a cast. I'd have to manualy click the button back up to reel in. Never had owned a Quantum reel before this. Did some checking on the net and apparently there's been multiple problems with Quantums this year, something about a bent spring. Should I just return it to BPS or should I go through Quantum? I love how the reel casts and handles, still undecided whether I want to take a chance and go with the same reel again or maybe try something else such as a Revo.

If it is within 30 days, BPS will exchange it for you... or give you your money back. Beyond the 30 days you have to go with Quantum. They should give you no problems though (Quantum or BPS).

Ryan

03-31-11, 12:04 PM	#3
rrw4258 BassFishin.Com Super Veteran Join Date: Feb 2005 Location: Bellevue, Ohio Posts: 2,338	Good to know... i am now up to 7 Superlites, and have 2 Tour KVD Crankbait rods, and a few energy's as well... good to know they have good customer service.... never broke a Quantum Rod.... knocking on wood... BTW, since you sent them a superlite and they are no longer made, what are they replacing it with, a Smoke? Ryan __________________ Never Give Up!

03-31-11, 01:15 PM	#4
bowhunter63 BassFishin.Com Member Join Date: Mar 2011 Location: Springfield Missouri Posts: 15	Thanks for the info,good company for sure. __________________ Catchin bass and huntin deer,life is good

03-23-11, 05:35 PM	#1
MIbasser BassFishin.Com Super Veteran Join Date: Feb 2008 Location: Okemos, MI Posts: 1,447	Quantum - Zebcobrands Last year I had two Quantum rods break on me. One was a 7'MH Quantum PT Energy and the other was a Quantum PT Superlite (#1 reason why I'm going to Powell). Well, after having them sit in a rod tube all winter I finally sent them in. I sent the broke parts in with them and a little note that had my name and address on it. That was it. They went out on Monday of last week. Today I receive an e-mail from them saying my two new rods are shipped out. No charge and no shipping charge. Not bad if you ask me. So if you are looking for a good warranty program I would look into Quantum.

03-31-11, 11:11 AM	#2
gamecock bassman BassFishin.Com Member Join Date: Mar 2011 Posts: 1	I love Quantums baitcasters they are some smooth throwing reels too.

04-01-11, 09:40 AM	#6
BassinMic BassFishin.Com Member Join Date: Mar 2011 Location: Peru, Il Posts: 3	While we're on the subject of Quantum, A month ago I got a good deal on the KVD PT reel at the BPS during the sale with a trade in. The second time I used it I started having problems with the reel not engaging aftger I make a cast. I'd have to manualy click the button back up to reel in. Never had owned a Quantum reel before this. Did some checking on the net and apparently there's been multiple problems with Quantums this year, something about a bent spring. Should I just return it to BPS or should I go through Quantum? I love how the reel casts and handles, still undecided whether I want to take a chance and go with the same reel again or maybe try something else such as a Revo.

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