Cabela's Warranty Question

BoyoBoyle · 05-18-10, 10:29 PM

Ok, so i was fishing today and got a snag and when I pulled back my rod tip smacked into a large rock that was behind me and the tip busted off about 6-8 inches from the end.

Now, my rod is a Cabela's Tourney Trail 7' Medium 2-Piece. I love this rod and I would hate to replace it with another, but I only bought this rod about 6 months ago, and Cabela's has this "Limited" two year warranty. Now, I've read over the brief warranty info, and it was pretty vague (not usually good, talked more about what they dont cover than what they do cover

).

Now, Im still under this warranty, I'm just curious if anyone has any experience with Cabela's and their warranties. So.... how should I go about this? Tell them the rod snapped because I forgot about the rock next to me? or make up a story about how it broke while reeling in a fish?

I would imagine that rod tips and warranties are a pretty touchy subject with rod manufacturers.

nofearengineer · 05-18-10, 10:39 PM

Cabela's rod warranties cover damage due to defects in craftsmanship. You would be hard pressed to present your incident as a defect in craftsmanship.

But hey, who knows...all they can say is "no." If you succeed, let me know...I'd like to get a refund on the XML rod I broke last November. The best part is the return shipping charges won't be much since the largest of the 4 pieces is only 29 inches long.

I should enclose a letter stating "man...did this rod suck...I tried to cast a 1/8 oz. hair jig with it, and it just self-destructed."

WatterBoy · 05-18-10, 11:21 PM

Personally, I would tell them the truth and see what they say. I wouldn't lie about what happened, but that's just me.

BigBassin144 · 05-19-10, 09:02 AM

Quote:

Originally Posted by nofearengineer

I should enclose a letter stating "man...did this rod suck...I tried to cast a 1/8 oz. hair jig with it, and it just self-destructed."

And they'd send you a letter back, "It's not a Carrot Stick, we don't believe you!"

Boyo, all you can do is take it to a cabela's store and try. I wouldn't tell them anything except it broke and you want a new one. Unless they ask, leave it at that.

BB

CamG · 05-19-10, 09:07 AM

Well, I don't know what your parents told you when you were growing up, but mine sure told me to tell the truth. Warranties are in place for a reason, to cover errors in the manufacturing process, not end user error. This would be easy enough for me...tell them what happened and let the cards fall where they may.

BoyoBoyle · 05-19-10, 12:12 PM

Well I called the store and they said I can return it with no problem. Apparently Cabela's is really good about returns on their Cabela's brand rods.

bassinbob · 05-19-10, 06:57 PM

I never fib in those cases. Karma always brings a lesson.

05-18-10, 10:29 PM	#1
BoyoBoyle BassFishin.Com Member Join Date: Jul 2009 Posts: 92	Cabela's Warranty Question Ok, so i was fishing today and got a snag and when I pulled back my rod tip smacked into a large rock that was behind me and the tip busted off about 6-8 inches from the end. Now, my rod is a Cabela's Tourney Trail 7' Medium 2-Piece. I love this rod and I would hate to replace it with another, but I only bought this rod about 6 months ago, and Cabela's has this "Limited" two year warranty. Now, I've read over the brief warranty info, and it was pretty vague (not usually good, talked more about what they dont cover than what they do cover ). Now, Im still under this warranty, I'm just curious if anyone has any experience with Cabela's and their warranties. So.... how should I go about this? Tell them the rod snapped because I forgot about the rock next to me? or make up a story about how it broke while reeling in a fish? I would imagine that rod tips and warranties are a pretty touchy subject with rod manufacturers.

05-18-10, 10:39 PM	#2
nofearengineer BassFishin.Com Premier Elite Join Date: Mar 2009 Location: Southwest IN Posts: 5,630	Cabela's rod warranties cover damage due to defects in craftsmanship. You would be hard pressed to present your incident as a defect in craftsmanship. But hey, who knows...all they can say is "no." If you succeed, let me know...I'd like to get a refund on the XML rod I broke last November. The best part is the return shipping charges won't be much since the largest of the 4 pieces is only 29 inches long. I should enclose a letter stating "man...did this rod suck...I tried to cast a 1/8 oz. hair jig with it, and it just self-destructed." __________________ Many men go fishing all of their lives without knowing it is not fish they are after.

05-19-10, 06:57 PM	#7
bassinbob BassFishin.Com Super Veteran Join Date: Nov 2004 Location: Pitts. Pa. Posts: 3,801	I never fib in those cases. Karma always brings a lesson. __________________ you can have my fishin rod when ya take it from my cold dead hands

05-18-10, 11:21 PM	#3
WatterBoy BassFishin.Com Super Veteran Join Date: Jul 2008 Location: Owatonna, MN Posts: 2,280	Personally, I would tell them the truth and see what they say. I wouldn't lie about what happened, but that's just me.

05-19-10, 09:07 AM	#5
CamG BassFishin.Com Veteran Member Join Date: Jan 2010 Location: Superior, NE Posts: 974	Well, I don't know what your parents told you when you were growing up, but mine sure told me to tell the truth. Warranties are in place for a reason, to cover errors in the manufacturing process, not end user error. This would be easy enough for me...tell them what happened and let the cards fall where they may.

05-19-10, 12:12 PM	#6
BoyoBoyle BassFishin.Com Member Join Date: Jul 2009 Posts: 92	Well I called the store and they said I can return it with no problem. Apparently Cabela's is really good about returns on their Cabela's brand rods.

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