03-24-09, 09:57 PM
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#1 |
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Guest
Posts: n/a
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lowrance customer service
just plain sucks,my new 47 tx that come with my boat quit,so i called my dealer and they was glad for me to bring boat over and they would take care of it,but they told me i would be better off to call lowrance myself and just send it in as that what they would do and i would still have my boat.
first call i waited on hold for 40 minutes=then hung up second call i waited 30 mins and hung up third call i waited 40 mins again and hung up 4th call i waited 10 mins and they anwsered and said that my waits where impossible,the wait time all day had been less than 5min,so they pretty much called me a liar.so after bout 15 minutes of talking to some woman that had probaly never been fishin they give me return approval,and then told me the turn around time was 6 to 8 weeks.i bout had a cow,but what can i do but go to bass pro and buy me a new gps combo hummingbird.lowrance can kiss my white hindend. 
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03-24-09, 10:01 PM
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#2 |
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BassFishin.Com Super Veteran
Join Date: Feb 2008
Location: Okemos, MI
Posts: 1,447
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Ky, you are talking to the wrong person. Everybody that has issues tries to get ahold of Linda Colt. Here is her contact information. I know that Bender had good luck when he had issues with his Lowrance.
Linda Colt Customer Service Department 12000 East Skelly Drive Tulsa, Ok 74128 1-800-324-1356 #8747 Direct line 918-438-8747 Fax 918-234-1745 Email: linda.colt@navico.com |
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03-25-09, 02:46 PM
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#3 |
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BassFishin.Com Super Veteran
Join Date: Sep 2002
Location: Lexington,NC-Worlds best BBQ.
Posts: 1,945
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If you do buy a 788ci it's a darn good unit.
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Lexington,NC. |
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03-25-09, 03:50 PM
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#4 | |
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BassFishin.Com Super Veteran
Join Date: Feb 2008
Location: Elliston, Va.
Posts: 4,372
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Quote:
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The soap box, the ballot box, the jury box, and the cartridge box. keep us free: |
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03-25-09, 04:13 PM
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#5 |
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BassFishin.Com Veteran Member
Join Date: Oct 2008
Location: South Carolina
Posts: 617
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if you do buy a new one how much you want for your old one...I don't have one for my boat i am riding blind.....
 sorry for that happening...poor customer service can ruin any day and piss you off so much...I have delt with somebad ones...
__________________
The charm of fishing is that it is the pursuit of what is elusive yet attainable, a perpetual series of occasions for hope.... |
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03-25-09, 08:24 PM
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#6 |
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Guest
Posts: n/a
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well i took bassers advice and called ms linda this morning and ll i can say crow is great,im eating some tonite.after explaining the ordeal to miss linda i now have a better brand new model lowrance,im not sure what model but she said i would be pleased with it,and she said it was big upgrade from what i had,but the best part is she said that she aimed for me to have it on my boat by the weekend.
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03-25-09, 09:39 PM
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#7 |
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BassFishin.Com Super Veteran
Join Date: Feb 2008
Location: Okemos, MI
Posts: 1,447
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Now, I hope I don't have any issues my two but that's great to hear about getting a new one. Glad it worked out for ya.
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03-25-09, 10:27 PM
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#8 |
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Guest
Posts: n/a
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thanks basser,i owe you one.
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